Qualicare is Best in Homecare!
For the fourth year in a row, the Qualicare Home Office has been awarded theBest of Home Care Award from Home Care Pulse.
Home Care Pulse is an independent company that, since 2008, has been interviewing current clients about their satisfaction with their home care agency on categories such as timeliness and appearance of caregivers, effective communication and overall quality of service. Twelve categories in all are assessed and bench marked against the industry average on a monthly basis. This award is highly coveted in the home care industry because of the rigorousness of the testing technique and the bench marking of results. Since Qualicare Home Office first registered in 2011, we have received awards in at least 5 categories each year. This year, 2014, was no exception as we exceeded industry averages in the following categories: Timeliness of Caregivers,Confidence Level in Office Staff, Effective Communication from Provider, Coordination of Schedules and Response to Solving Problems.
This is an important validation of Home Office’s performance, but even more significantly, it is an indication of the power of the Qualicare Franchise concept since it is based on the Home Office DNA. Congratulations to the Qualicare team on a job very well done and a deserved recognition.